You can now delete your Yacht Week account and the personal data we hold for you yourself, from your profile page. It takes effect immediately, and you do not need to give a reason or write to us.
Where to find it
Log in to your account at theyachtweek.com/account. Type the address into your browser rather than following a link from an email.
Open your Edit profile page.
Scroll to the bottom. There is a panel headed Danger zone, with a button marked Go off radar. On Yacht Week, that is the delete button.
A dialogue titled "Going off radar" opens and shows you exactly what we currently hold on you — category by category, with a count for each — and what happens to every item when you confirm.
From there you can choose Download my data to take a spreadsheet copy first, Keep my profile to back out, or Yes, delete everything to confirm.
You need to be logged in. Deletion is tied to the signed-in account — there is no way to delete an account by email address alone, or to delete someone else's. If you cannot log in, the last section below is for you.
Nothing is deleted at the click
The dialogue is a review step, not a confirmation. You can open it, read what we hold, and close it again without anything happening.
Taking the spreadsheet copy also deletes nothing — it is worth doing before you confirm, because afterwards there is nothing to retrieve. See How do I get a copy of my data?
Once you confirm, the deletion runs immediately. You are signed out, the page confirms it, and one final email confirms it is done — the subject line is "You're off radar 👋". That is the last email that address will receive from us.
It cannot be undone
There is no restore. If you delete your account and change your mind, we cannot bring it back — the data is gone, not archived somewhere. Booking with us again means starting from a blank slate. The detail is in Can I get my account back after deleting it?
If you have a trip coming up
A confirmed booking that has not finished yet keeps the button disabled until the last day of the trip, because we need your details to run it. The dialogue tells you the date. A cancelled or unpaid booking does not block you — if yours is blocked and you think it should not be, write to hello@theyachtweek.com and we will look at it.
What is deleted, and what has to stay
Deleted: your passport and ID details, date and place of birth, nationality, phone number and address, emergency contact, anything you wrote to us in booking notes and surveys, your web tracking history, and your login details. Your name and email address are replaced so that nothing left points back to you, and the account is closed.
Kept, because the law requires it: payment records tied to past bookings stay for the period tax law sets, then clear automatically, and guest lists already submitted to port authorities remain for as long as those rules require. The bookings themselves stay on our books as financial records, but with no name attached — we no longer know they were yours. Ratings or comments you left about a trip also remain, as records about the yacht and the week rather than about you; the email address stored alongside them is cleared.
If you cannot log in
Write to the notice address on your security notice, or to hello@theyachtweek.com, and tell us the name and email address you booked under. We will handle it as a deletion request in writing. That route is slower than the button — it runs on the statutory timescale rather than instantly — which is why we would recommend the button wherever you can use it.
If you also have a Ski Week account
Yacht Week and Ski Week are separate companies with separate records and separate sites, so deleting one account does not touch the other. The same button exists on theskiweek.com under Edit profile — use both if you want both gone. Ski Week's own answers are at help.theskiweek.com.
Your other rights
You can ask for a copy of the personal data we hold about you, and you can complain to your national data protection authority. We have reported this incident to the UK Information Commissioner's Office (ICO) and the Swedish Authority for Privacy Protection (IMY), under separate case references for each company — see Have you reported this to the data protection authorities?



