If it's a solo cabin, and rather than cancelling you have someone to take your place, please contact us once you have confirmed, and we will apply the change. This can be done up to two weeks* before the trip, as outlined in our T&CS. Any payments should be settled privately between you and the replacement guest.
If it's a double cabin, and you are unable to attend the trip but the other guest will still be joining, please note that refunds are not available for individual cancellations. If you can find someone to take your place, please contact us once you have confirmed, and we will apply the change. This can be done up to two weeks* before the trip, as outlined in our T&Cs. Any payments should be settled privately between you and the replacement guest.
For both solo and double cabins, if finding someone to take your spot is not possible and you will be cancelling the trip, we can provide a non-attendance letter, up on cancellation of the booking, to support a travel insurance claim, in line with our Terms & Conditions.
If you would like to cancel an existing booking please reach out to us via hello@yachtweek.com